Your Data & Deletion
Effective October 10, 2026
Get a copy of your data
Account → Data & Storage → Export Data gives you your sessions as a PDF report or a CSV file you can open in any spreadsheet app.
Delete one session or commitment
Delete it in the app. Its content (name, notes, times, place) is removed from your devices and from our servers. A marker with only its identifier and dates stays on our servers until you delete your account, so your other devices know it was deleted.
Delete your account
Account → Manage Account → Delete Account. You'll be asked to confirm.
When you delete your account:
- Your account is removed from our authentication system, so you can no longer sign in with it.
- Everything linked to it on our servers is permanently deleted: your profile, sessions, commitments, subscription status, any Sign in with Apple token we stored, and any usage and crash data.
- TimeLens data on this device is erased and you're signed out.
- Copies may remain in our provider's encrypted backups for a limited time before they're overwritten.
If you used Sign in with Apple, you can also remove TimeLens from your Apple Account in iPhone Settings → [your name] → Sign in with Apple.
Your subscription is separate
Deleting your account doesn't cancel a subscription; Apple bills it. Cancel it first in iPhone Settings → [your name] → Subscriptions, or it will keep renewing.
Can't delete in the app?
Email timelensfeedback@gmail.com from the address on your account and we'll delete your account for you.